Claire McCaskill actually said...

"Do I have to call and ask you? If I call and ask you, will you lower my ARS fee?"

"I want to talk a little bit about the fees and taxes."

"Anybody else want to talk about--I think DISH charges to get rid of the protection also."

"No one has had a chance to address this. Does anybody want to address the practice of charging someone to remove an optional product from your bill?"