03/05/2014
https://www.congress.gov...
"It's like--it's like trying to get out of a hole and you keep digging deeper."
"I think we all are very troubled by these, just, unqualified blanket claims, 'We'll reduce your debt by 40 to 60 percent, or more.'"
"The FTC rule, I know, you've used your authority under the telemarketing statutes."
"You've done the right thing by coming forward and talking about it, even though I know it's an invasion of your privacy."