Claire McCaskill actually said...

"Anybody else want to talk about--I think DISH charges to get rid of the protection also."

"You just decided, 'We will put those down there with the taxes and the surcharges.'"

"Do I have to call and ask you? If I call and ask you, will you lower my ARS fee?"

"But isn't it true if someone calls in and asks to have their HD fee waived, they get it waived?"