03/25/2014
https://www.congress.gov...
"I think the hardest thing about this is when you're vulnerable, and you feel badly about the situation you're in and then to have someone take advantage of that is the worst."
"You've done the right thing by coming forward and talking about it, even though I know it's an invasion of your privacy."
"The FTC rule, I know, you've used your authority under the telemarketing statutes."
"I think we all are very troubled by these, just, unqualified blanket claims, 'We'll reduce your debt by 40 to 60 percent, or more.'"