01/31/2011
https://www.congress.gov...
"I don't want my questions to be confrontational to you, but you are the only one at the table that could have had an opportunity."
"the notion that you can't use an underlying successful system for keeping track of gravesites because it doesn't include the kind of scheduling needs you have is one of those that kind of go, well, th..."
"Was there ever a time that you lost confidence in the leadership at the Arlington National Cemetery?"
"This should never, ever, ever have happened."