05/28/2014
https://congress.gov...
"My concern though is that the IG report also showed that the employees of SBA, the staff, was not following up and adhering to the recommendations."
"So the question, I guess, is how far along is SBA in resolving OIG's 10 recommendations?"
"Thank you, Madam Chair."
"I think that we actually have a template in place which shows how we can fix the problems at SBA."