10/29/2013
https://congress.gov...
"Arbitration has not always been beneficial to all parties."
"As we have since learned during the last 20 years, however, arbitration is not always beneficial to all parties, and it may eviscerate the protection of some federal consumer and civil rights statutes..."
"Still others assert that arbitration providers and arbitrators are not always neutral and, in fact, may have cozy relationships with parties on one side of these disputes."
"Nevertheless, the use of mandatory provisions in various contractual agreements has rapidly escalated in recent years and, as a result, has become virtually ubiquitous."