12/04/2006
https://transcripts.cnn.com...
"Did the amount of the incentives dramatically increase?"
"If they chose to live up to a contract, do not most people you deal with honorably live up to their contract?"
"But you moved it to another warehouse, sometimes 200 feet across, and the result of that was it stays in your warehouse but it also lengthens the queue."
"You could have given them a discount and left it in the warehouse."