Mike Michaud said...

I am encouraged by the shift in tone conveyed by your participation in your written testimony.

Michaud acknowledges a positive change in the VA's communication.

04/02/2014

More Mike Michaud Quotes

The business model for producing, delivering and supporting the VA product is fundamentally broken.

I think that is so important in a job like this one which is really about administration and about problem-solving and a...

I want to thank you for coming this evening.

Clearly, VA is struggling to get a handle on how many veterans are undergoing or waiting for treatment.