On the recordApril 10, 2013
When you look at accountability and part of that is to make sure that the employees know what the clear standards are, the metrics that they are going to be held accountable to and for.
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congress.govEditor's note · Context
Michaud emphasizes the importance of clear standards for employee accountability.
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May 4, 2015
Mike Michaud probably has as much experience in veterans' affairs issues as anyone in the Congress.
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We see a decline in opioid use. We see a decline in suicide. And I think that is obviously good for the veteran.
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I think too often the media headlines level broad accusation against all VA employees, not just the ones who are--have bad performance issues.
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The best practices from these successes will guide efforts in the rest of the country and the momentum generated by the President's focus will propel all of us towards the national goal.
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