On the recordDecember 3, 2012
Thank you very much, Mr. Chairman and Mr. Ranking Member, for having this hearing.
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congress.govThank you very much, Mr. Chairman and Mr. Ranking Member, for having this hearing.
Michaud expresses gratitude for the hearing organized by the Chairman and Ranking Member.
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We need serious, deep, and broad reform, that kind of change that may be uncomfortable for some in VA, but so desperately needed by America's veterans.
VA's entrenched bureaucracy must be shaken up in order for any true reform--reform that is so desperately needed to better serve our veterans--to succeed.
It is also a time for opportunity to really change the cultural structure within the department