On the recordSeptember 16, 2014
It is also a time for opportunity to really change the cultural structure within the department
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congress.govIt is also a time for opportunity to really change the cultural structure within the department
Michaud emphasizes the potential for cultural change within the VA during challenging times.
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I am hopeful that these changes can expand to VA and Congress working together to address IT security issues.
The bottom line is this behavior and the detrimental effect of veterans is simply not acceptable.
VA's entrenched bureaucracy must be shaken up in order for any true reform--reform that is so desperately needed to better serve our veterans--to succeed.