On the recordJanuary 5, 2016
You also recommended that GSA should establish--and I'm going to quote you again--'a plan with performance indicators, benchmarks, and implementation strategies to eliminate the backlog.'
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congress.govSteve Lynch: “You also recommended that GSA should establish--and I'm going to quote you again--'a plan with performance indicators…”
Editor's note · Context
Lynch discusses recommendations for GSA to improve service and eliminate backlogs.
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