Stephen Lynch actually said...

"When we see the disruption that is created by a closing, it has very real and dramatic impact on the people that we represent."

"We clearly have to reconcile our revenues with the size of our system, so that is going to be a very delicate process."

"When you have problems like that, you need to call me. That is unacceptable."

"What are you using as the standard here? What are the criteria?"