10/23/2017
https://congress.gov...
"We need to know how many people overstay their visas."
"You need to do better. You really do."
"And I want to thank the witnesses, as well. You've all chipped in and done a commendable job."
"You also recommended that GSA should establish--and I'm going to quote you again--'a plan with performance indicators, benchmarks, and implementation strategies to eliminate the backlog.'"