06/03/2019
https://congress.gov...
"I am looking for responsiveness; I am looking for sensitivity. I am looking for some sort of compassion from the Postal Service."
"These post offices and stations and branches are intensely local institutions. They are not only commercial centers; they are also social centers."
"When we see the disruption that is created by a closing, it has very real and dramatic impact on the people that we represent."
"We clearly have to reconcile our revenues with the size of our system, so that is going to be a very delicate process."