07/30/2020
https://congress.gov...
"You cannot subrogate the taxpayer, meaning you can't put the taxpayer in the back of the line."
"I think it is wrong, and I think it is going to come out that you did violate the law in that regard."
"Are there daily traffic reports submitted from each claims office?"
"Thanks. A few months ago I had asked you for some detailed information broken down in metrics on claims paid out, as well as claims rejected."