Mary Landrieu actually said...

"We need one case manager per family."

"Thank you, and congratulations on coming to that agreement. It has been something that I have asked for for a long time now, and I am very pleased that you all have taken this opportunity to make that..."

"If they walked in and said, we need a refrigerator, you got them one, that was success?"

"I think it is important that--and maybe most important--a single lead Federal agency with experience and expertise in complex case management should be designated to coordinate and direct implementati..."