Mary Landrieu actually said...

"Do you know what the average casework ratio is?"

"Well, it is really good to hear that because the best practice models that are developing are all focused in that way to try to have the most consistency for these young people who have already enough..."

"I am extremely impressed with your general compassion on this issue and your attention to it."

"I went on the Website this morning, and I have to say, unfortunately, I was disappointed in what I saw."