Mary Landrieu actually said...

Thank you very much, particularly for those succinct and, I think, very excellent recommendations for improvement.

Thank you, Ms. Brown. We really appreciate the report that you all have done.

I tell my staff I love charts, because when you put them out in the right way, it is so clear and you just can't fudge it.

we want to recognize by this time line the fact that actually before Hurricanes Katrina and Rita, there was virtually no case management pro...