Garret Graves actually said...

"I'm worried that this hearing may convey to people on the outside that getting on an airplane is a wild and unruly experience."

"The FAA is correct for aggressively enforcing the rules and regulations that are applicable to air travel and for holding people accountable for failing to comply."

"The behavior we've seen in the media in regard to some of the adverse interactions on airplanes is completely unacceptable."

"I am excited and optimistic that some of the data FAA released today showed a significant decline in air rage incidents, and I hope that we can build upon that success."