Clay Higgins actually said...

"This is an example of the bureaucracy that we are frustrated with from FEMA."

"the bureaucracy we have is slow and thick."

"the fact that over a year after the initial incidences that these cities and towns are still waiting on public assistance reimbursements that they qualify for, on some cases, even to have FEMA inspect..."

"I would like your personal commitment, ma'am, that you will receive our letter and be involved."