Tammy Duckworth actually said...

Individuals with disabilities are people, too, and I have seen wounded warriors on flights to Miracles on a Mountainside being manhandled of...

I don't see improved training of anyone, especially your baggage handlers.

I think in a perfect world, Congress should not have to act, and airlines would treat all travelers with dignity and respect.

the incident aboard Flight 3411 was embarrassing and reprehensible