Tammy Duckworth actually said...

Please explain this specific benchmark Southwest must hit in the coming months and years to fulfill your promise.

What specific steps is Southwest implementing over the course of this year to earn back the trust of your flight crews?

I am working on legislation to require the Department of Transportation to audit air carrier website accessibility.

Next month actually marks my 30th year as a pilot from when I first showed up at flight school at Fort Rucker, Alabama.