Mike Quigley actually said...

"What makes sense is if you could submit to the committee the improvements that you deem necessary, where you are in the timeline to make those improvements, and when you expect those to be completed."

"The problems have existed on an ongoing basis, but I do think they've been made worse by the measures that the postmaster has put in place."

"If we could solve that two hours at the beginning and the issue that has been raised about the not being fully sorted, you wouldn't have to manage around it?"

"The notion of decreasing standards while increasing prices defies business logic, and it's really a disservice to the American people."