Mike Bost actually said...

"the veteran process, whether it is trying to get employment or access your GI benefits, should not be an exercise of banging their head against a wall"

"So it seems to me that the veterans who are most in need of the services of the VR&E are those who are either unemployed or homeless or both."

"I feel more confident now, than any other time that I've been with the VA."

"I believe that a majority of the people there are trying to provide the best possible service they can for our veterans."