09/30/2020
https://congress.gov...
"this GI thing is big, okay. And we want to know, and I think the people deserve to know."
"your announcement of making it very clear to us and to the public that it is to make all of our GI veterans whole and/or also then not to--and hold them harmless for those who may have been overpaid i..."
"As you go back and try to figure out these errors and then live up to the commitment to make someone whole, is it going to have to be done through the tech people that you were working with originally..."
"Unfortunately, according to the IG, it looks like the VA does not take these commonsense steps when it develops new programs."