On the recordMarch 30, 2011
In it, Chairman Culberson laid out an inspector general (IG) report that said callers to the VA had only a 49-percent chance of reaching an agent and getting correct information.
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congress.govMark Kirk: “In it, Chairman Culberson laid out an inspector general (IG) report that said callers to the VA had only a 49-percent…”
Editor's note · Context
Senator Kirk references an IG report on VA call response rates.
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