John Shimkus actually said...

"Could we get a better return on investment and a more timely process getting it right before it deployed?"

"If you can't get the small things right, how do people trust you to do the big things in this issue?"

"I guess the big point is, if you can't do the small things, how can the country, the localities, the taxpayers, the public interest groups, expect us to do the big things?"

"I understand that GAO has placed DHS on its high-risk list due to management challenges facing the Department."