Janice Schakowsky actually said...

Customers at the Chicago INS must receive the quality service they deserve.

Finally, we must translate our local efforts to the national stage so people like Sherol Boles are given the chance to live the American dre...

The culture of the 'Customer is Always Wrong' at the INS must change.

The Congressional Human Rights Caucus is deeply concerned about the human rights situation in Kazakhstan and has called this briefing today ...