Political Quotes

On the recordDecember 6, 2016
I thank the gentleman, both for yielding and for his kind words. I appreciate that. I also thank my colleague across the aisle for his support for this resolution. H. Res. 932 calls for action on unauthorized phone charges slipped onto consumer phone bills. As my colleague pointed out, that is called cramming. Charges listed on your phone bill don't necessarily come from your phone company. Phone companies allow third parties to place charges on phone bills. Sometimes that can be a convenience. If you are texting a donation, that charge may also be indicated on your phone bill. However, consumers may end up paying charges that they never authorized in the first place, and scammers can cram the bill with small fees that can add up to significant sums over time. The Federal Communications Commission estimates that the placement of unauthorized charges, known as cramming, has harmed tens of millions of Americans. Most of those phony charges go unnoticed. If you look at your phone bill, they may be listed as something vague like ``monthly fee'' or ``service charge.'' My resolution calls for action to stop this fraud. Consumer watchdogs have already taken some important steps. In 2014 and 2015, the Federal Communications Commission, the Consumer Financial Protection Bureau, the Federal Trade Commission, and State attorneys general reached settlements with major wireless carriers on cramming.…
Said by
Janice Schakowsky
Democratic · Illinois

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