On the recordNovember 15, 2005
Sally Moss wrote: On my kitchen bar sits materials I received in the mail from Social Security, AARP, and companies advertising their plans. Periodically, I sit down to try to make sense of it, knowing that I need to make a decision before long. This idea of having to select a drug insurance plan from the private sector is the most ludicrous thing. . . . I am only 66 years old, with a major in business administration and a minor in computer science, and have only been retired for 16 months. If I am frustrated and confused, imagine those who are much older and less educated. What can seniors do at this point if they don't have someone in their family they can turn to, whom they can trust, who will help them work through this morass of Government redtape to get to the plan for them? Turn to a group that doesn't have a financial interest in your situation. Never, ever give out your Social Security number. Go to Government agencies such as the Senior Health Insurance Program in my home State of Illinois, but be prepared for a long wait. We had our office call on behalf of some seniors to find out how long it would take to get information, and it turns out you are put in voice mail and you could wait for a long time. In Peoria, IL, there are 23 volunteers answering the phones. They tell us they need 100 to get the job done in that one town. It is not uncommon for seniors to attend two or three informational sessions because this benefit is so complicated.…
Source
govinfo.gov




