On the recordNovember 15, 2017
last week my home State of Illinois took a major step forward in protecting student loan borrowers. On November 7, the Illinois House of Representatives voted 98 to 16 to override Governor Rauner's veto of the Illinois Student Loan Bill of Rights, which was designed to protect student loan borrowers from the well documented abuses of Federal student loan servicers. The Illinois Senate previously voted 37 to 19 to override. With the house's action, the bill became law. I would like to thank all of those in the general assembly who voted for this bill, including Senator Daniel Biss and Representative Will Guzzardi, who sponsored the legislation. I would also like to thank the legislation's author, Attorney General Lisa Madigan, for her leadership and tireless efforts to investigate and hold Federal student loan servicers accountable. Federal student loan servicers are contracted by the U.S. Department of Education to handle the billing and other services related to the repayment of a Federal student loan. Too often, these contractors make it more difficult for students to repay their loans by giving them incorrect or incomplete information and guidance, refusing to provide benefits to which students are entitled under Federal law, or incorrectly processing payments. I have heard complaints about servicers from countless of the 1.5 million Illinoisans holding a cumulative total of $51 billion in Federal student loan debt.…





