Danny Davis: “Thank you very much, Mr. Chairman, and I want to thank our witnesses for being with us this morning.”

Press releases claiming dramatic improvements in SSA customer service, particularly on the 800-number, conflict with reports from AARP and our constituents,

Predominantly Black Institutions and other Minority Serving Institutions open the doors of higher education to low-income students and students of color whom historically have had more limited educational opportunities.

Press releases claiming dramatic improvements in SSA customer service, particularly on the 800-number, conflict with reports from AARP and our constituents,

The Social Security Administration’s statements about customer service do not always appear to reflect the reality Americans experience.