Mike Crapo actually said...

"We need to try to figure out how to make permanent the adjustments and improvements that we made to telehealth."

"Social Security employees were informed in March of last year that they would be teleworking indefinitely, and that field offices would be closed to the public because of the COVID-19 pandemic."

"I believe that during the pandemic we have definitely focused on where we can use digital services to enable us to overcome some of the challenges that we have faced during the pandemic."

"I think that most Americans can immediately identify with the notion that the government's forms and applications are a real problem."