Mazie Hirono actually said...

"I think it certainly encourages the kind of activities that we are scrutinizing today."

"This is the time to make real changes."

"I would like to ask you--perhaps we can start with Mr. Dellinger--what needs to happen in a face-to-face audit to truly elicit the kind of information we need to address the challenges and the problem..."

"So, would you all agree that any face-to-face audit should include--probably, this is a rhetorical question, but--input from the veterans' organizations as well as veterans at the particular facility?"