Mazie Hirono actually said...

"This is the time to make real changes."

"The Veterans Health Care System is a promise we made to America's veterans--that we will take care of them in return for their service and sacrifice."

"I would like to ask you--perhaps we can start with Mr. Dellinger--what needs to happen in a face-to-face audit to truly elicit the kind of information we need to address the challenges and the problem..."

"So, would you all agree that any face-to-face audit should include--probably, this is a rhetorical question, but--input from the veterans' organizations as well as veterans at the particular facility?"