03/10/2015
https://www.congress.gov...
"So, would you all agree that any face-to-face audit should include--probably, this is a rhetorical question, but--input from the veterans' organizations as well as veterans at the particular facility?"
"I would like to ask you--perhaps we can start with Mr. Dellinger--what needs to happen in a face-to-face audit to truly elicit the kind of information we need to address the challenges and the problem..."
"I would envision that any kind of an assessment of the entire VA health care system would involve not just this process that Secretary Shinseki has described to us."
"The lack of transparency and the lack of accountability is inexcusable and cannot continue."