07/13/2009
https://www.congress.gov...
"I want to say aloha and welcome to you, Ms. Duckworth."
"I hope that you know that we will be supporting you in your efforts to make this Agency all it can be to support the veterans that served this country so very, very well."
"As upsetting as such mistakes are, the public's trust in VA comes from its willingness to disclose those errors."
"Every organization needs an unquestioned leader and I am anxious to have you assume that role at VA as soon as feasible."