I rise today to reintroduce the Federal Supervisor Training Act. Properly trained supervisors are critical to the federal government's ability to efficiently and effectively provide essential services to the American people. First-level supervisors have close contact and frequent interaction with our Federal employees and thus have the most significant impact on employee performance. Investing in first-level supervision could yield enormous positive returns. Research has shown that supervisory skills strongly predict agency performance and that improving the quality of first-level supervision is one of the most effective ways to improve an agency's performance. According to a 2010 Merit Systems Protection Board report entitled ``A Call to Action: Improving First-Level Supervision of Federal Employees,'' the fastest and most direct way to strengthen Federal workforce performance is to improve the supervision employees receive. For managers and supervisors in the Federal Government, few things are more important than training. Supervisor training programs improve communication, promote stronger manager-employee relationships, reduce conflict, and cultivate efficiency. Conversely, poor supervision can damage agency performance and employee morale, which undermines agency performance and wastes money.…
On the recordApril 12, 2011
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