Sanford Bishop actually said...

"People are frightened. They are not being well-served by this lack of accurate information."

"I thought that the information that you were giving was very important and critical, and so I extended my time."

"Why would you not want to put these resources towards hiring new FSA staff, particularly since--for example, in Georgia our customers are saying that they don't have enough staff?"

"So we need to include that in whatever."