Hank Johnson actually said...

Consumers may still opt to arbitrate a dispute with a company. But only when that consumer determines that it is the appropriate forum at the time the conflict arises and not before.

Context

He stresses that consumers should choose arbitration when they see fit, not be forced into it.

09/14/2009

https://congress.gov...

More Hank Johnson Quotes

View All Hank Johnson Quotes