On the recordSeptember 14, 2009
Consumers may still opt to arbitrate a dispute with a company. But only when that consumer determines that it is the appropriate forum at the time the conflict arises and not before.
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congress.govHank Johnson: “Consumers may still opt to arbitrate a dispute with a company. But only when that consumer determines that it is the…”
Editor's note · Context
He stresses that consumers should choose arbitration when they see fit, not be forced into it.
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