Sheila Cherfilus-McCormick actually said...

"We remain closed for businesses to many who would be buyers and exhibitors who not only spend money at these conferences and trade shows."

"A common thread identified was a fundamental lack of planning, budgeting, and adherence to contracting best practices by VA and its contracting centers."

"I suspect that the VA's history of allowing the medical facilities to operate independently of each other has made this program complicated."

"Your testimony addresses issues with user satisfaction and VA's lack of established targets."