Sheila Cherfilus-McCormick actually said...

"Wait times for visitor visa appointments currently exceed 180 days in 70 U.S. embassies and consulates around the world."

"A common thread identified was a fundamental lack of planning, budgeting, and adherence to contracting best practices by VA and its contracting centers."

"I suspect that the VA's history of allowing the medical facilities to operate independently of each other has made this program complicated."

"Your testimony addresses issues with user satisfaction and VA's lack of established targets."