Lois Frankel: “Anyway, this is the advertisement. We got your back. And the fact of the matter is, as I said, The world is out to get…”

“Anyway, this is the advertisement. We got your back. And the fact of the matter is, as I said, The world is out to get you. Thankfully, we got you. And they did get Lilly, who I am here to talk about today, because on her visit to the Massage Envy Spa she was sexually assaulted. First, she tried to get--it is one of these things where you sign up and get a series. So, first, she tried to get out, and she had to get the app, and she tried to cancel her membership, which she wasn't even allowed to do because in the little fine line it said, you have to go to arbitration.”