07/09/2014
https://congress.gov...
"What you have described is just an abuse of authority today."
"We need different models. Alaska is different from Wyoming is different from JFK, et cetera, and the flexibility to do that with the right balance of public-private operations."
"I think you have confirmed some of our worst suspicions of what we have heard was going on."
"I am very concerned about what has taken place. Again, Neffenger is well-intended. He is trying to correct the situation with more training, et cetera."