05/21/2014
https://congress.gov...
"I guaran-damn-tee you--and put that in the record, it is a new word--that this will continue to be a disaster the way it sounds like you are putting it together."
"It is a half a million backlogs right now. We don't have a system in place."
"They spent a quarter of a billion dollars setting that up, and then now they are still doing it by hand."
"I think we have reached the absolute bottom of the pit."