03/21/2016
https://congress.gov...
"this is not a new scandal or problem, it's something that we've seen as an issue for some time."
"we have an important responsibility to look at these matters."
"I look forward to working with the IRS to implement corrective actions that will strengthen taxpayer assistance."
"Unfortunately, we've heard lately a lot about phony scandals, and the IRS and some of the things that we've had to deal with are not phony scandals."