02/04/2014
https://congress.gov...
"Nobody understands the significance of what you confirmed today on this intel and analysis situation because that is the only thing, I think, that will save us."
"I am very concerned about what has taken place. Again, Neffenger is well-intended. He is trying to correct the situation with more training, et cetera."
"We need a better way of rewarding and retaining the good TSO workers, get rid of some of the bureaucrats at the top who are causing most of the problems."
"We need different models. Alaska is different from Wyoming is different from JFK, et cetera, and the flexibility to do that with the right balance of public-private operations."