12/07/2015
https://congress.gov...
"I remember when we looked at it after 9/11, the direction to pilots, and we actually read from the manual for dealing with hijacking, was to land the plane in Havana and contact the Swiss consul there..."
"We don't even know--well, 10 percent of them we don't have Social Security numbers of."
"Do things change much?"
"That's troubling, even when you have the systems."